After all an online reservation website is all about a guest coming in, making a search, choosing a good apartment and reserving online, right?
Well, yes, that’s the theory and it works perfectly for hotels.
But vacation rentals are a different story.
See, before we allow an Owner to use Book Now we need to make sure that:
- Availability Calendars are reliable.
- Prices are correct.
- The Owner is ok with accepting reservations without talking to the Guest before.
and this leaves out probably 70% of the Owners.
The remaining 30% will have to fight for the small fraction of Guests who actually want to Book Now. Many Guests have questions, doubts, special requests.
They need to talk to the Owner before. That’s what our Tickets (Messages) feature is for, and works great.