English 
Italiano Adormo upgrade – 1st of March 2012
This Update took long to prepare because we have created the Tickets.
But we’ve done a few new things too. Here they are:
Tickets
Tickets are very important because now all the communication can happen inside the system and we have an environment where the Guest gets the best both worlds:
- The Owner’s knowledge about his/her apartment and neighbourhood
- The Manager’s knowledge of the whole area and the apartment (if visited)
This is new for all of us.
We have to find out the best way to use this new tool to make our Guests feel they’ve found a new way to reserve.
The Tickets (Messages)
This is a very short Guide on how to use the Tickets we launched on the 1st of March 2012.
It tries to be simple, not comprehensive.
What are the Tickets?
You are an Owner and have one apartment in one of our websites.
A Customer sends a request.
You get a notification via email, click on the link and see the Customer’s message.
You reply.
The Customer gets a notification via email, clicks on the link and sees your message.
The Customer replies…and so on. Read the rest of this entry »
Just a BIT
That was our first Exhibition. We’ve wandered amongst the professionals, fought for free regional food and discussed a lot of things with the people who know best.
It was good and fun, and now we’re ready for Berlin ITB.
Thanks to Michele of VeniceSplash.com for these pictures!
