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We've been there!
For the last 10 years we have been travelling the world to meet the Owners and check-out the accommodations.
We know the apartments, houses and villas as no one else.
So, feel free to ask us even the smallest detail.
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 Alessandro (Manager) meets Made (Owner) in Ubud, Bali. |
How does it work?1) Send a request:
Search, browse and send a request to us. 2) Get an Offer:
We ask the Owner if the property is available and at what price and for how long the offer is valid. We pass this offer on to you. 3) Deposit:
To reserve, you pay a deposit to us, in the Owners' name. We keep it until the check-out day so it's safe with us. Cancellation PolicyIf you cancel or make a No Show (you don't alert and fail to show up), we pass the Deposit on to the Owner.
Sometimes the Owner can instruct us to refund you (especially when you cancel long time before). In this case we will improve his/her search ranking. |
Still not clear?We try to adapt to each market and are flexible enough to understand the Owner's needs.
This generates lot of exceptions in the above rules.
As a result, it's quite possible here we do not cover all cases and that you have some questions.
Instead of sending you around your website to find an answer, please just contact us and we will answer personally.
Of course we have a Feedback, Q&A and Corporate Website but, really, we are happy to answer to your questions!
Contact Us |
