Answers

 

  • Do I have to pay a commission on the portals I manage?
No.

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  • How do I pay you the commission?
You don't need to send us money as we keep the commission from the portal. You get your part and we get ours.

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  • Are there hidden costs?
None. Just the commission.

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  • Who decides the price of the apartment?
You, but we are at your disposal for advice. Choosing the right price is crucial. If the apartment has just been put on the market we suggest a launch price in order to encourage good reviews quickly, which will allow you to increase the price later on. If we find your price to be too low, it's probably attracting the wrong kind of guests and we'll advise an increase.
 


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  • Who pays in case of overbooking?
We do. Unless you forgot to alert us about a reservation, we pay for our mistakes.

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  • In how many portals will my accommodation appear?
It depends on the city, the kind of accommodations, the price and many other factors. Usually we start with the 10 most effective ones, covering 75% of the market. The more the cooperation works the more time we are going to invest in distributing also in smaller portals.

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  • I am already present in some portals which I'd like to keep following. Can you help me with the others?
Sure, but it depends on how many and which portals. Please send us a request specifying which portals you'd like to keep managing. 

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  • How do you manage those portals with Instant Booking?
With a real time availability update. You can tell us not to use Instant Booking if you prefer to screen guests.

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  • Will you accept me for sure?
  • No. We only distribute quality accommodations managed professionally. For this reason, before starting a cooperation we need to be sure that it's worth it.

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  • Will your pictures use wide-angle? I am afraid guests will think the apartment is much bigger and be unhappy when they see it.
Our photographers are aware that we want to give a “what you see is what you get” experience. So, we try to make your apartment, house or villa, look as nice as possible but we don’t cheat. If it’s a small bathroom, it stays a small bathroom. This reflects on good reviews because guests feel they have been treated fairly. For this reason we can’t accept any accommodation, but do a selection. It has to be nice.

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