For years Booking.com was openly hated by almost all apartments owners.
When in 2012 we still didn’t work with them, I toured Eastern Europe to meet my historical hosts and I was blown away by the anger they felt for Booking.com who had recently entered the vacation rentals market.
When I asked:
- “Since you hate them, why do you work with them at all?”.
They all replied:
- “Because they send many customers.”
- “But I hope they die soon” they often added.