This Update took long to prepare because we have created the Tickets.
But we’ve done a few new things too. Here they are:
Tickets are very important because now all the communication can happen inside the system and we have an environment where the Guest gets the best both worlds:
– The Owner’s knowledge about his/her apartment and neighbourhood
– The Manager’s knowledge of the whole area and the apartment (if visited)
This is new for all of us.
We have to find out the best way to use this new tool to make our Guests feel they’ve found a new way to reserve.